Privacy Policy

When you request information through our website or a Facebook or Instagram lead form, we may receive your name, phone number, email address, ZIP code or state, and the answers you provide about your home, electric bill, roof, energy goals, and contact preferences. We also receive the form submission time and, for Meta lead forms, form and advertising identifiers and campaign details.

When you visit our website, we collect basic visit information such as the pages visited, referring site, campaign tags, device type, and approximate city, region, and country when available. The site uses a browser storage token to associate visits. The Meta Pixel may receive page views and form interaction events, such as that a form was started or submitted.

We use submitted information to respond to requests, review whether a home may fit our service area, manage leads and customer conversations in our CRM, coordinate follow-up, and understand how people use our website and advertising.

We send an automated text through JustCall only when a new lead is created in our CRM and the lead form records an affirmative SMS consent. The text is sent to the phone number provided. You can opt out of text messages by replying STOP. A request for information does not itself guarantee service availability or an offer.

Information is processed by service providers that help operate the website and provide our services, including Vercel for website hosting, Neon for lead and visit storage, the ASIC Energy CRM at crm.asicenergy.site for lead management, and JustCall for text messages when you have opted in. Meta provides lead form information and operates the Meta Pixel and advertising services under its own terms and privacy policies.

We give access to information to team members who need it to respond to and manage requests. We do not use the lead form information for purposes unrelated to the request and follow-up described here.

We keep lead, conversation, and visit records for as long as needed to respond to requests, manage our business relationship, and meet legal or operational requirements. We use access controls and service-provider safeguards intended to protect this information. No online service can guarantee absolute security.

You may ask us to access, correct, or delete information you submitted, or withdraw consent for future text messages. Email cristianpatino@gmail.com with the subject “Privacy Request” and include the email address or phone number associated with your request and whether you are asking for access, correction, or deletion. We may need to verify the request. We will review it and respond; some information may need to be retained where required by law or for legitimate business records.

To stop text messages, reply STOP to a message. You may also contact us at the email above to withdraw consent or request deletion of information received from a Facebook or Instagram lead form.

Our website and lead forms are intended for adults seeking information about a home. We do not knowingly seek information from children under 13. We may update this policy when our services or data practices change. The effective date below shows when this version was published.